TERMS OF USE
Last Updated: January 2026
1. ACCEPTANCE OF TERMS
Welcome to GameExpo Arena. By accessing and using this website (gameexpoarena.au), purchasing tickets, or attending our events, you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, please do not use our website or attend our events.
These terms constitute a legally binding agreement between you and GameExpo Arena. We reserve the right to modify these terms at any time, and your continued use of the website or attendance at events following any changes indicates your acceptance of the new terms.
2. EVENT ATTENDANCE
All attendees must possess a valid ticket or pass for entry to GameExpo Arena. Tickets are non-transferable and non-refundable except as required by law. We reserve the right to refuse entry or remove any person from the event who fails to comply with our rules, engages in inappropriate behavior, or poses a security risk.
Attendees must be respectful of other participants, exhibitors, and staff. Harassment, discrimination, or disruptive behavior of any kind will not be tolerated. Security personnel and event staff have the authority to enforce these rules and may involve law enforcement if necessary.
By attending GameExpo Arena, you consent to being photographed, filmed, or recorded for promotional purposes. Your image may appear in marketing materials, social media, or news coverage without compensation.
3. WEBSITE USE
You may use our website for lawful purposes only. You agree not to use the site in any way that violates applicable laws, infringes on intellectual property rights, or harms other users. Prohibited activities include but are not limited to: unauthorized access attempts, distributing malware, scraping content, or impersonating others.
All content on this website, including text, graphics, logos, images, and software, is the property of GameExpo Arena or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, or create derivative works without express written permission.
User accounts, if created, must maintain accurate information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use.
4. TICKET PURCHASES
Ticket prices are subject to change without notice. All transactions are processed securely through our payment partners. By purchasing tickets, you authorize us to charge the specified amount to your chosen payment method. You will receive confirmation via email upon successful purchase.
Refund policies vary by ticket type and timing of cancellation. Generally, tickets are non-refundable unless the event is cancelled or significantly modified by GameExpo Arena. In such cases, refunds will be processed to the original payment method within 14-30 business days.
Reselling tickets at inflated prices or through unauthorized channels is strictly prohibited and may result in ticket cancellation without refund. We are not responsible for tickets purchased through third-party sellers.
5. LIABILITY AND DISCLAIMERS
GameExpo Arena is provided "as is" without warranties of any kind, either express or implied. We do not guarantee that the website will be error-free, uninterrupted, or free from viruses. We are not liable for any damages arising from your use of the website or attendance at events.
Event schedules, featured guests, and activities are subject to change without notice. We are not responsible for any costs incurred due to schedule changes, cancellations, or other modifications. Your sole remedy in case of event cancellation is a ticket refund.
You attend events at your own risk. GameExpo Arena is not liable for personal injury, property damage, or theft occurring at the venue. We strongly recommend obtaining appropriate insurance coverage for travel and personal belongings.
6. INTELLECTUAL PROPERTY
All trademarks, service marks, and logos displayed on this website are the property of GameExpo Arena or third parties. You may not use these marks without prior written consent. Game titles, characters, and related content showcased at events belong to their respective publishers and developers.
If you submit content to us (such as reviews, comments, or media), you grant GameExpo Arena a non-exclusive, royalty-free, perpetual license to use, reproduce, modify, and distribute that content in any media for promotional or operational purposes.
7. PRIVACY AND DATA PROTECTION
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms of Use by reference. By using our website or attending events, you consent to our data practices as described in the Privacy Policy.
We implement reasonable security measures to protect your personal information, but cannot guarantee absolute security. You acknowledge that internet transmissions are never completely secure and that you provide information at your own risk.
8. THIRD-PARTY LINKS
Our website may contain links to third-party websites for your convenience. We do not endorse or control these external sites and are not responsible for their content, privacy policies, or practices. Accessing third-party links is at your own risk.
Game publishers, sponsors, and exhibitors are independent entities. GameExpo Arena is not responsible for products, services, or representations made by these third parties at our events or through linked websites.
9. GOVERNING LAW
These Terms of Use are governed by the laws of New South Wales, Australia, without regard to conflict of law provisions. Any disputes arising from these terms or your use of the website shall be subject to the exclusive jurisdiction of the courts located in Sydney, Australia.
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. Our failure to enforce any right or provision shall not constitute a waiver of such right or provision.
10. CONTACT INFORMATION
If you have questions or concerns about these Terms of Use, please contact us:
Email: [email protected]
Phone: +61 2 9214 6675
Address: 88 Convention Centre Pl, Sydney NSW 2000, Australia
11. MODIFICATIONS
GameExpo Arena reserves the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to the website. We will update the "Last Updated" date at the top of this page to reflect the most recent revision.
We encourage you to review these terms periodically. Your continued use of the website or attendance at events after changes are posted constitutes your acceptance of the modified terms. If you do not agree with the modifications, you must discontinue use of our services.